Discussion:
Avoid myinternetpass.com
(too old to reply)
anon
21 years ago
Permalink
Hi,
I bought 2000min pass, 3 weeks ago, used about a hundred when the pass
stopped working. I can still get into my account (my other isp is still
working)and it is on, and my passwords are confirmed, only it refuses
connection. Sent emails, no response. Premium charge 75p/min support
number keeps playing crap music while minutes tick away.

Avoid like a plague.
a
Peter Morgan - 0870 432 9631
21 years ago
Permalink
Post by anon
I bought 2000min pass, 3 weeks ago, used about a hundred when the pass
stopped working.
I know someone also using the 2000 minutes account with no problems,
and have myself used one of the 160 hours/30 day accounts, pushing it
to about 120 hours in the last day or two of the period (someone else
had it but went onto ADSL, at which point I set my router up and was
downloading off the news server at intervals).

I've seen other comments about them (primarily that Mediaways is the
network behind the service) but cannot fault them form my usage. PGM
Harry Broomhall
21 years ago
Permalink
Post by anon
Hi,
I bought 2000min pass, 3 weeks ago, used about a hundred when the pass
stopped working. I can still get into my account (my other isp is still
working)and it is on, and my passwords are confirmed, only it refuses
connection. Sent emails, no response. Premium charge 75p/min support
number keeps playing crap music while minutes tick away.
Er - they aren't allowed to do that on a premium-rate line.
Complain to ICSTIS about this. There are strict rules about queueing
on PRS numbers.

Regards,
Harry.
half_pint
21 years ago
Permalink
...
"strict rules about queueing on PRS numbers."
But not on standard rate calls? Why would that be?
MAybe BT don't like other companies making a fortune using
one of their scams?

--
---------------
regards half_pint

POWERHOUSE DIDN'T HONOUR MY PRODUCT GUARANTEES WHEN
THEY WENT BUST.
NEW POWERHOUSE WOULD NOT COVER MY GUARANTEE EITHER.
legally they didn't *have* too.
BUSH THE MANUFACTURERS MADE ME PAY £15 POSTAGE FOR A
REPAIR ON THEIR MANUFACTURERS GUARANTEE

If God had meant us to have Widescreen TV's he would have given us a letter
box
shaped fovea and macula (the eye's CIRCULAR sensitive region)


http://www.99main.com/~charlief/Blindness.htm
NorwichLad
21 years ago
Permalink
...
it has nothing to do with BT
half_pint
21 years ago
Permalink
...
Oh are BT no longer a telephone company?
Thank,s I thought they were, thanks for putting me right.
Alex Heney
21 years ago
Permalink
<snip>
Post by half_pint
Post by NorwichLad
Post by half_pint
"strict rules about queueing on PRS numbers."
But not on standard rate calls? Why would that be?
MAybe BT don't like other companies making a fortune using
one of their scams?
it has nothing to do with BT
Oh are BT no longer a telephone company?
Thank,s I thought they were, thanks for putting me right.
If you think he said anything which could be read that way, then I
would suggest your English is not good enough for it to be sensible
for you to use a group centred on the UK.

Of course they are a telecoms company.

So what?

That does not make it anything to do with them what the rules are
regarding queuing. Those rules are produced by OFTEL.
--
Alex Heney, Global Villager
Real programs don't eat cache.

To reply by email, my address is aDOTjDOTheneyATbtinternetDOTcom
Alex Heney
21 years ago
Permalink
...
Methinks you is a little paranoid.

This is OFTEL rules, which BT would just love to not have.They make
quite a bit of money from the premium rate numbers.
--
Alex Heney, Global Villager
I am the computer your mother warned you about.

To reply by email, my address is aDOTjDOTheneyATbtinternetDOTcom
Andy Jenkins
21 years ago
Permalink
Premium charge 75p/min support number keeps playing crap music while minutes tick away.
Placing on hold or putting a caller on a premium rate charged line, is
contrary to section 3.12 of the ICSTIS code of practise. The duration
of the queue or placing of a call on hold, should not be longer than
15 sections.

--
Andy Jenkins
UK Broadband Usergroup : http://www.uk-bug.net
Andy Jenkins
21 years ago
Permalink
Premium charge 75p/min support number keeps playing crap music while minutes tick away.
Placing on hold or putting a caller on a premium rate charged line, is
contrary to section 3.12 of the ICSTIS code of practise. The duration
of the queue or placing of a call on hold, should not be longer than
15 sections.

--
Andy Jenkins
UK Broadband Usergroup : http://www.uk-bug.net
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